Privacy Policy

Revelle Capital Limited (Company Number 15190066) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For questions about this policy or our data practices, contact us at info@revellecapital.com

1. Information We Collect

1.1 Information You Provide Directly

When you contact us or submit an enquiry, we may collect:

• Full name and contact details (email, phone number, address)
• Company name and position (for business enquiries)
• Financial information relevant to your enquiry (loan amount, property details, business turnover)
• Any other information you choose to provide in correspondence

1.2 Information Collected Automatically

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information (operating system, screen resolution)
• Pages visited, time spent on pages, and navigation paths
• Referral source (how you arrived at our website)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy section below for detailed information.

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To respond to your enquiries, provide finance broking services, and connect you with appropriate lenders
• Communication: To contact you about your enquiry, send updates on your application, and provide relevant service information
• Legal Compliance: To comply with anti-money laundering regulations, know-your-customer requirements, and other legal obligations
• Business Operations: To maintain records, conduct internal analysis, and improve our services
• Marketing: To send you relevant information about our services (only with your consent, which you can withdraw at any time)
• Website Improvement: To analyse website usage and improve user experience

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual Necessity: Processing is necessary to provide the services you have requested
• Legal Obligation: Processing is required to comply with UK financial regulations, AML requirements, and tax law
• Legitimate Interests: Processing is necessary for our legitimate business interests (improving services, preventing fraud) provided your rights are not overridden
• Consent: For marketing communications and certain cookies, we rely on your explicit consent

4. Data Sharing and Disclosure

We may share your personal data with:

4.1 Lenders and Finance Providers

When you request finance, we share relevant information with lenders in our network to obtain quotes and facilitate your application. We only share information necessary for this purpose.

4.2 Service Providers

We work with trusted service providers including:

• IT and hosting providers (website hosting, email services)
• Customer relationship management (CRM) systems
• Analytics providers (Google Analytics)
• Legal and compliance advisors

4.3 Legal Requirements

We may disclose your information to regulators, law enforcement, or other authorities when required by law or to protect our legal rights.

4.4 International Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in accordance with UK GDPR.

5. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal and regulatory obligations (typically 6 years from end of relationship for financial records)
• Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymise it. Website analytics data is retained for up to 26 months.

6. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal retention requirements)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for marketing or cookies at any time

To exercise these rights, contact us at info@revellecapital.com. We will respond within one month.

7. Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure servers with restricted access controls
• Regular security assessments and updates
• Staff training on data protection
• Confidentiality agreements with service providers

While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

8. Cookie Policy

Cookies are small text files stored on your device when you visit our website. We use cookies to improve functionality and analyse usage.

8.1 Types of Cookies We Use

8.2 Managing Cookies

You can control cookies through our cookie banner when you first visit the site or through your browser settings. Note that disabling certain cookies may impact website functionality.

9. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us:

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately. Visit ico.org.uk for more information.